ABOUT US
About Us
Proudly Serving First Nations Communities for Over 30 Years
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At Refund Associates, we’ve had the privilege of working exclusively with First Nations communities across Canada for more than two decades.
When GST was first introduced in 1991, there were no established processes for First Nations to recover the tax they paid. In 1992, we completed our first GST recoveries for First Nations clients—working directly with the Canada Revenue Agency to create practical, effective methods for reclaiming those funds. It was the beginning of a partnership rooted in trust, transparency, and advocacy.
Specialists in GST/HST Rebate Recovery
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Since those early days, we’ve helped hundreds of First Nations recover millions of dollars in GST/HST rebates and input tax credits. Our firm works exclusively with First Nations organizations, giving us unmatched experience, in-depth knowledge of CRA processes, and a focused commitment to helping communities receive the refunds they’re entitled to.
A Team That Cares
From your first conversation to your final rebate, our team is here to support you with care, respect, and professionalism. Whether you’re speaking with our audit experts — Darryl, Brett, or Chris, connecting with our dedicated customer service & account manager Dawn, or working with our experienced claims and audit support team — Norma, Peter, Jay, or Allen — you’ll always have a trusted team by your side.
More Than Just a Service—A Long-Term Partner
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We believe in building lasting relationships with the communities we serve. Our work goes beyond paperwork—it’s about empowering your Nation by recovering funds that support vital programs and services.
Let us put our experience to work for you.
Our Team
Darryl Hogan
President
Darryl.Hogan@RefundAssociates.com | 1-(866)-705-0058
Darryl joined Refund Associates in 2005 after finishing his business degree from Nipissing University and teaching degree in Mathematics from Lakehead University. Darryl travelled extensively across Canada, working with clients recovering millions of dollars in GST & HST refunds. Darryl now travels throughout Ontario, but remains in contact with many West Coast customers that have become friends over the decade
With over a decade at Refund Associates, Norma is a cornerstone of our claims team. A CPA with a background in both auditing and financial leadership, she brings expert insight to every file. Her longstanding relationships with CRA staff are instrumental in resolving complex GST issues and securing timely refunds. When she’s not recovering funds, you’ll find Norma out hiking or strumming along at a local ukulele jam.
Dawn Crowe
Account Manager
Dawn.Crowe@RefundAssociates.com | 1-(866)-705-0058 Ext. 203
Dawn joined Refund Associates in 2025 with over 20 years of experience in high-level customer service and account management. As your first point of contact, she ensures every client receives prompt, friendly support throughout the entire rebate process. Known for her empathy and attention to detail, Dawn is committed to making every interaction smooth, respectful, and stress-free. Outside of work, she loves spending time with family, friends, and her beloved pets.
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Christopher R. Belyea
Director of Marketing & Audit Strategy
Christopher.Belyea@RefundAssociates.com | 1-(866)-705-0058 Ext. 204
Chris joined the team in 2016, bringing prior experience as an Internal Auditor, Senior Accountant, and Manager with The Salvation Army. He is currently working toward his CPA designation and is recognized for his precision, professionalism, and strong commitment to First Nations clients. Chris is driven by a desire to deliver careful, accurate audits that maximize refunds and build long-term trust.
Since 2014, Brett has brought focus and drive to his work as a GST/HST Auditor. He holds diplomas in Business Accounting (Georgian College), Business Management (Humber College), and Culinary Management (Fanshawe College). Brett is passionate about helping clients across the country and is known for his thorough approach, reliable service, and determination to recover every dollar possible for the communities he serves.
Peter Nguyen
Accounting & Audit Clerk
Peter.Nguyen@RefundAssociates.com | 1-(866)-705-0058
Peter joined Refund Associates in August 2023 after earning a Business Administration degree with a major in Finance from Brock University. With a natural talent for numbers and a curiosity for market trends, he thrives in fast-paced financial environments. Outside of work, Peter enjoys trading stocks, collecting Pokémon cards, and trying food from all corners of the world. When he’s not analyzing data, you’ll likely find him swimming, playing tennis, or catching the latest K-dramas.
Jay Mindach-LeBlanc
Claims Processor
Jay.Leblanc@RefundAssociates.com | 1-(866)-705-0058
Jay joined the team after graduating with a bachelor’s degree in accounting from Conestoga College in 2024. Currently planning to pursue her CPA designation, she brings a detail-focused and enthusiastic approach to her role in claims processing. Outside the office, Jay is a talented crocheter and visual artist, known for her creativity and love of all things handmade. She enjoys spending time with her cats, dog, and indulging in her favorite comfort food—ramen.
Allen Joseph
Business Systems Specialist
Allen.Joseph@RefundAssociates.com | 1-(866)-705-0058
Allen became part of Refund Associates in 2023, bringing a unique mix of business analysis expertise and a passion for data-driven problem-solving. He supports the team by streamlining database systems and ensuring smooth, accurate claims processing. Adventurous by nature, Allen enjoys trekking, camping, and diving into the latest in tech innovations—always curious and ready to explore, whether it’s outdoors or online.
Jay Mindach-LeBlanc
Claims Processor
Jay.Leblanc@RefundAssociates.com | 1-(866)-705-0058
Jay joined the team after graduating with a bachelor’s degree in accounting from Conestoga College in 2024. Currently planning to pursue her CPA designation, she brings a detail-focused and enthusiastic approach to her role in claims processing. Outside the office, Jay is a talented crocheter and visual artist, known for her creativity and love of all things handmade. She enjoys spending time with her cats, dog, and indulging in her favorite comfort food—ramen.
Our Team
Darryl Hogan
President
Darryl.Hogan@RefundAssociates.com | 1-(866)-705-0058
Darryl joined Refund Associates in 2005 after finishing his business degree from Nipissing University and teaching degree in Mathematics from Lakehead University. Darryl travelled extensively across Canada, working with clients recovering millions of dollars in GST & HST refunds. Darryl now travels throughout Ontario, but remains in contact with many West Coast customers that have become friends over the decade
Lori Naylor
Operations Manager
Lori.Naylor@refundassociates.com | 1-(866)-705-0058 Ext. 205
Lori joined Refund Associates in 2025, bringing more than 20 years of experience in operations and finance within the legal sector. Throughout her career, she has built a strong reputation for streamlining processes, improving operational workflows, and supporting teams with the structure and systems they need to perform at their best. Her focus at Refund Associates is on maintaining efficient internal operations that allow our team to deliver consistent, accurate, and reliable results for the organizations we serve. Outside of work, Lori enjoys spending quality time with her family and making the most of the summer months on the golf course.
Dawn Crowe
Account Manager
Dawn.Crowe@RefundAssociates.com | 1-(866)-705-0058 Ext. 203
Dawn joined Refund Associates in 2025 with over 20 years of experience in high-level customer service and account management. As your first point of contact, she ensures every client receives prompt, friendly support throughout the entire rebate process. Known for her empathy and attention to detail, Dawn is committed to making every interaction smooth, respectful, and stress-free. Outside of work, she loves spending time with family, friends, and her beloved pets.
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Christopher R. Belyea
Director of Marketing & Audit Strategy
Christopher.Belyea@RefundAssociates.com | 1-(866)-705-0058 Ext. 204
Chris joined the team in 2016, bringing prior experience as an Internal Auditor, Senior Accountant, and Manager with The Salvation Army. He is currently working toward his CPA designation and is recognized for his precision, professionalism, and strong commitment to First Nations clients. Chris is driven by a desire to deliver careful, accurate audits that maximize refunds and build long-term trust.
Brett Hall
Senior Auditor
Brett.Hall@RefundAssociates.com | 1-(866)-705-0058 Ext. 209
Since 2014, Brett has brought focus and drive to his work as a GST/HST Auditor. He holds diplomas in Business Accounting (Georgian College), Business Management (Humber College), and Culinary Management (Fanshawe College). Brett is passionate about helping clients across the country and is known for his thorough approach, reliable service, and determination to recover every dollar possible for the communities he serves.
Peter Nguyen
Accounting & Audit Clerk
Peter.Nguyen@RefundAssociates.com | 1-(866)-705-0058
Peter joined Refund Associates in August 2023 after earning a Business Administration degree with a major in Finance from Brock University. With a natural talent for numbers and a curiosity for market trends, he thrives in fast-paced financial environments. Outside of work, Peter enjoys trading stocks, collecting Pokémon cards, and trying food from all corners of the world. When he’s not analyzing data, you’ll likely find him swimming, playing tennis, or catching the latest K-dramas.
Jay Mindach-LeBlanc
Claims Processor
Jay.Leblanc@RefundAssociates.com | 1-(866)-705-0058
Jay joined the team after graduating with a bachelor’s degree in accounting from Conestoga College in 2024. Currently planning to pursue her CPA designation, she brings a detail-focused and enthusiastic approach to her role in claims processing. Outside the office, Jay is a talented crocheter and visual artist, known for her creativity and love of all things handmade. She enjoys spending time with her cats, dog, and indulging in her favorite comfort food—ramen.
Allen Mathew Joseph
Business Systems Specialist
Allen.Joseph@RefundAssociates.com | 1-(866)-705-0058
Allen became part of Refund Associates in 2023, bringing a unique mix of business analysis expertise and a passion for data-driven problem-solving. He supports the team by streamlining database systems and ensuring smooth, accurate claims processing. Adventurous by nature, Allen enjoys trekking, camping, and diving into the latest in tech innovations—always curious and ready to explore, whether it’s outdoors or online.
Lorraine Cox
Claims Processor
Lorraine.cox@refundassociates.com | 1-(866)-705-0058
Lorraine joined the team in February 2026 with a diploma from Conestoga College and a Payroll Compliance Practitioner Certificate she brings a vast knowledge of accounting and payroll software. Outside of work she loves spending time with family and enjoys knitting and lawn bowling.
Jiya Philip
Claims Processor
Data@refundassociates.com | 1-(866)-705-0058
Jiya joined the team with a strong background in mathematics and accounting, holding a bachelor's degree in mathematics and completing the Professional Accounting program at Sheridan College in 2025. She is currently pursuing her CPA designation through the CPA PEP program and brings a thoughtful, detail-oriented approach to her work in claims processing. Outside the office, Jiya enjoys experimenting in the kitchen with new baking recipes, getting lost in a good book, discovering new music, and unwinding with the latest movies and TV shows.